Shipping & Manufacturing Timeline:
Basseggs store makes Jerseys to order, so we can provide customers with customized nameplates, numbers, and sizes.
Because of this, manufacturing times are usually between one and two months after you place your order. Feel free to reach out at any time to check up on the status of your order, but generally you will receive a shipping conformation 2-3 months after your order.
The wait times can be long, but please feel free to reach out at any time to inquire about the stage your order is in. Customers can request a refund at any time before the Jersey goes into production.
Items like Jewelry, stickers, and pins will ship out within a week of order placement.
Return Policy:
Returns/Refunds/Replacements are only accepted if:
- Item gets lost in the mail and tracking number proves it (generally 2 weeks of 0 movement on tracking number after issue)
- Custom Nameplate or number is wrong
- Wrong item was shipped or not all items were included in shipping
- Jersey is misprinted or item is defective.
- Jersey is not yet being manufactured. (Generally in the first two weeks after ordering)
Returns are fully at the discretion of Basseggs, but generally if something is wrong, I'll do my best to fix it for you.
Thanks for reading!
Love u :)
-Basseggs